🔥 EVERYTHING OS HQ GIVES YOU
The Workload We Take Off Your Plate
- We remove 75–85% of the administrative, operational, and management work that consumes your time
- We answer every call, capture every lead, and route every inquiry correctly
- We handle all intake, appointment booking, scheduling, and follow-up
- We manage estimates, estimate admin, revisions, and change order support
- We run document management, file organization, and job tracking
- We coordinate scheduling, subcontractors, and project timelines
- We manage invoicing, billing, payment tracking, and collections workflows
- We track compliance, permits, lien releases, and required paperwork
- We onboard, train, and manage admin-side personnel and subs
- We maintain and operate your CRM, workflows, and reporting systems
- We handle IT setup, maintenance, monitoring, backups, and security
- We eliminate missed messages, dropped leads, forgotten follow-ups, and admin chaos
The Overhead We Eliminate
- 50–70% reduction in overhead costs
- No office staff payroll
- No office rent or admin facilities
- No benefits packages for admin, PM, estimating, or sales support
- No payroll tax exposure tied to back-office roles
- No software stack sprawl or redundant tools
- No IT contractors or emergency tech fixes
- No bookkeeping labor (optional full accounting handled)
- No PM assistant, coordinator, or estimator assistant roles
- No HR payroll burden for admin staff
- No marketing admin overhead
- No constant hiring, firing, training, or supervision of office employees
The Systems You Gain
- A complete, executive-level headquarters infrastructure
- A unified operating system across CRM, PM, docs, billing, and reporting and automation architecture
- Estimating systems and integrations
- A full SOP library covering every phase of construction administration
- IT security, monitoring, backups, and system redundancy
- AI-assisted workflow optimization and process enforcement
- Call center coverage (business hours or 24/7 optional)
- AR/AP workflows (optional)
- Payroll systems and GPS time tracking (optional)
- Financial reporting, budgeting, and forecasting (optional)
- Tax coordination and compliance support (optional)
- Licensing, insurance, bonding, and compliance upkeep
- Legal support for contracts, disputes, arbitration, and mediation (as needed)
Sales, Pipeline, and Revenue Benefits
- Professional sales follow-up on every lead
- Immediate scheduling that improves conversion
- Faster estimate turnaround without owner involvement
- Automated lead intake that prevents leaks
- Centralized pipeline visibility across all jobs
- Optional lead generation programs (Google, Meta, email, TPA, +)
- Business development and partnership acquisition support
- Increased project volume capacity without adding staff
- Ability to accept overflow work without operational breakdown
Project Execution Stability
- Faster and cleaner pre-construction setup
- More consistent permitting and compliance workflows
- Better documentation across every job
- Fewer execution errors tied to admin failure
- Reduced disputes due to clear records and communication
- Consistency across jobs regardless of crew or volume
- Predictable execution even during growth surges
Risk Reduction You Probably Aren’t Pricing In
- Reduced key-man risk (the company no longer collapses if you step away)
- Reduced compliance and regulatory exposure
- Reduced dependency on tribal knowledge
- Reduced single points of failure in admin, PM, estimating, or billing
- Reduced operational volatility during rapid growth or slowdowns
- Clear separation between field execution and office operations
- Audit trails buyers, lenders, and attorneys expect
Data, Control, and Visibility
- Centralized, auditable operational data
- Historical project data preserved and organized
- Real-time visibility into pipeline, jobs, cash flow, and exposure
- Management reporting suitable for banks, buyers, and investors
- Clean, structured records instead of fragmented inboxes and spreadsheets
Owner Lifestyle and Mental Load
- You stop wearing 10–14 hats
- You stop being the bottleneck
- You stop answering phones and chasing paperwork
- You stop managing office personalities
- You stop firefighting admin mistakes
- You regain evenings, weekends, and mental clarity
- You focus on leadership, growth, relationships, and field excellence
- You operate with a predictable monthly cost instead of chaos
Financial Outcomes
- Overhead drops 30-70% total
- Net profit increases by 10-40 points
- Margin expands without adding more jobs
- Cash flow becomes predictable and manageable
- Financial structure stabilizes instead of fluctuating monthly
- You gain the ability to plan instead of react
Scalability Without Pain
- You scale without adding payroll
- You grow volume without breaking systems
- You enter new markets without rebuilding infrastructure
- You absorb job overflow without chaos
- You can scale up or down without layoffs
- You can run multiple crews, divisions, or brands cleanly
- You can onboard acquisitions into one operating system
Human Capital Advantages
- Reduced dependence on hard-to-replace admin staff
- No knowledge loss when employees leave
- Standardized training regardless of turnover
- Consistent performance independent of personalities
- Less emotional labor managing people
- Less stress from staffing instability
Reputation and Brand Protection
- Consistent client communication
- Fewer mistakes that damage your reputation
- More professional customer experience
- Fewer negative reviews caused by admin failure
- Improved long-term brand equity
What This Does to the Value of Your Company
- Your company stops being owner-dependent
- Your company becomes system-dependent
- Buyer risk drops dramatically
- EBITDA quality improves
- Due diligence becomes faster and cleaner
- Lender confidence improves
- Earn-outs become unnecessary or smaller
- Partial sales, recapitalizations, or roll-ups become possible
- Your business becomes an asset—not a job
- You position yourself for a strategic exit, not a burnout exit
Strategic Optionality for You
- You can step into a chairman/owner role
- You can run the business remotely or part-time
- You can hold long-term and extract cash flow
- You can sell later from strength, not exhaustion
- You can build generational value instead of grinding indefinitely
The Reality
You are not simply buying services.
You are installing a team with an operating system.
You keep the field.
We run the company.
You build projects.
We build the asset underneath you.
The One Line That Matters
OS HQ doesn’t just make your company run better — it makes your company exist without you, scale without breaking, and sell at maximum potential.
obsidiansolutions.global 