DISCLAIMER:
If you have access to this page, it is because you have been onboarded as Obsidian Solutions personnel. Do not share this page. This is your confidential help/training center.
WELCOME!
We are so excited to have you as a part of our team and are excited to work together towards the goal of making fair money and getting people their homes back, whether they were affected by a dishwasher leak across the kitchen or a catastrophe like hurricanes and fires.
If you are here, it is because you are the best at what you do in your field, or we see potential we can nurture to be so
Intro to the Company:
Company History:
- Where we were
- From just Jake wearing all hats
- Where we are
- Just hitting the compounding scale up phase
- Where we are going
- National take over
What you’ve gotta know:
1. Our Systems and Operations
2. Insurnace Estimating
3. Insurance’s games
4. Construction know-how
5. Customer Service and Sales
6. Creative Problem Solving
Systems:
- Hierarchy of Structures and dynamics + evolution
- Whimsical graph
- Hardware, software, subscriptions, SaaS
- Computer. Phone. Printer. Internet. Workspace
- Wispr. Xactimate. CoreLogic (Symbility). Monday. RingCentral. Google Workspace. Chat GPT. Brelly. Code Book Access. Jotform, +
- SOPs (Standard Operating Procedures)
- The majority of your training comprises of learning the SOPs within our systems
- These processes are living documents. If you find a better way, speak up — we update and improve continuously
- Questions about any process? Ask leadership immediately. Don’t guess
Curriculum Steps for Onboarding and Training (Systems and Operations proficiency):
- Pre Shadow: 1-3 Days: Absorb all training. Grasp, Study, and Observe. Via physical observation, training, and training videos of steps from start to finish
- Day 1: total shadow of TL
- Day 2-3: Practice Projects: Wtr. Sewage. Mold. Smoke. Fire. Recon. Roof. TL review
- Day 3-10: Live Project(s) with TL shadow
- 30-60 days estimate, settlement, and supplement examination/review by TL before submissions until Obsidian certified to submit without intensive oversight
- Home free and continue growing and learning
In-House relationships with:
- Vendors. Mit Vendors and Super Subs
- Clients
- Partners:
- Mitigation. Plumbing. Roofing. HVAC. Tree Removal. Adjusters. Property Management. Attorneys. Agencies/ Brokers. TPAs. MGAs/Insurance Carriers. 3rd Party Marketing. Other.
- Each Other as Teammates
Types of Projects (all large and small):
- https://obsidiansolutions.global/services/
- Water
- Mold
- Sewage
- Smoke
- Fire
- Recon
- Roof
- +
Simple Standard Project Sequence for Projects:
- Diagram
- Bible steps
Profit Points:
- Difference in Labor and Materials
- Additional Line Items
- Profit
- Overhead
- Mit Vendor %
- Insurance Carrier Partner Contract %s
What Clients expect from us and what we expect from them
- Found in New Client Signup Onboard and Client Help Center
Why We Are the BEST:
- We are Easier, Faster, Higher-Quality, Less-Costly… just BETTER
- Experienced Team with track record of Success
- High Gross and Net Profit Margins
- Recession Proof
- Scalable
- Highly automatable, yet human responsiveness
- Minimal Turnover of all parties involved
- Ethical on all fronts
- Minimal overhead since primarily digital
- Minimal liability due to maximum delegations via structures and contracts
- Quality services in a market with immense demand
- We have systems that are already market-proven and continue to be enhanced
- Sustainable, Innovative, and Stimulates the Economies in which we do Business
- • We will take over the market in the EU and USA in B2B, B2C, and with our SaaS
Expansion:
1. B2C campaigns and B2B Partners
2. Feasibility.
- Disaster zones, seasons, supply and demand, barriers to entry, local economy ( more expensive often = more $)
3. In-House Workload capability
4. Required Insurance, bonds, licenses, accounts, systems, etc
5. SS/MV
6. Launch
7. Repeat
+ Government and Military
obsidiansolutions.global 